Legal Access And Wallet Records
Our Legal terms set the conditions for using an account, checking identity details and requesting help with account records. You must provide accurate registration details and complete phone verification before account access can be approved. Eligibility depends on local law, and access is available only where
-
1
local law permits. Payment references may include DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, depending on the route shown to you. We keep transaction records tied to the relevant account so our support team can check a receipt or status without asking you
-
2
to repeat every step. If a policy change affects your account, we will place the updated wording on this page and keep the request path available through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.